Shipping and Returns

Returns Exchanges:

Dear Valued Customer,

Being a Veteran owned company, and with all the products we carry being companies that are Veteran or First Responder owned or supporting, our return policy is very important to us.  The majority of the companies we represent all have a 100% satisfaction guarantee. If your not happy with the product you have purchased, you may return it for a 100% refund (this does not apply for ammunition, see note below).  If there is a problem with the product, or it has been damage and is covered under the manufactures warranty, we will be happy to replace the product for you.  This means that you don’t have to deal with the manufacture unless you so desire.  We will take care of all this for you.

Please e-mail info@wingspan-solutions.com to expedite your refund.

To allow us to keep our prices affordable for everyone, we ask that your item be unused and in the original packaging.

To complete your return, please let us know your order number.

 

Refunds:

Once your return is received we will send you an email to notify you that we have received your returned item. We will also notify you of your refund.

Your refund will be processed and a credit will automatically be applied to your credit card or original method of payment as quickly as possible.

 

Exchanges:

If you need to exchange your product,  e-mail info@wingspan-solutions.com to notify us of the item you wish to exchange.

 

Shipping:

To return/exchange your product, please send your item to:

Wingspan
Attn: Returns
P.O. Box 5467
Whitefish, MT 59937

 

Ammunition:

We do not refund or exchange ammunition purchases.  If you are having an issue with any ammunition that you purchase from Wingspan Outfitters, please contact us immediately to inform us of the issue.  We will do everything we can to make sure we address your problem, but unfortunately we cannot take returns or exchanges.  Please contact us at info@wingspan-solutions.com and let us know what problems you are having.

 

Treasury Department’s Office of Foreign Asset Control (OFAC):

Wingspan respects and honors the U.S. Treasury Department’s Office of Foreign Asset Control (OFAC) economic sanctions imposed by the United States against foreign countries. We do NOT sell or ship to any countries outside of the U.S. including these countries.